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Privacy Policy

Protecting your personal information is our priority. This Privacy Policy applies to AAAZOM LLC dba AAAZOM Mortgage (“AAAZOM Mortgage,” “we,” “us,” or “our”) and governs the collection, use, and protection of information obtained through AAAZOM.com and any related communication tools.

By using this website, you consent to the data practices described in this Privacy Policy.

 

1. Information We Collect

To provide mortgage-related services, AAAZOM Mortgage may collect the following types of personal information:

Personal Identifiable Information (PII)

  • First and last name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Additional information voluntarily provided related to mortgage inquiries

Information You Voluntarily Provide

You may provide personal information when you:

  • Submit a mortgage inquiry or request a loan quote

  • Complete an online loan application

  • Contact us via phone, email, text message, or website forms

  • Upload documents through secure third-party lender portals

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Domain names

  • Referring URLs

  • Pages visited and access times

This information is used for website operation, security, performance, and analytics.

 

2. Use of Your Information

AAAZOM Mortgage uses your information to:

  • Respond to mortgage inquiries

  • Assist with home loan and refinance requests

  • Communicate regarding applications or services

  • Provide updates, educational content, or requested information

  • Improve website functionality and user experience

By submitting your phone number and providing consent, you authorize AAAZOM Mortgage to contact you via calls or SMS/text messages related to your inquiry or loan application. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

 

3. Sharing Your Information

AAAZOM Mortgage does not sell, rent, or lease your personal information.

We may share information with trusted third parties solely for:

  • Credit, income, asset, or employment verification

  • Submitting applications to wholesale mortgage lenders

  • Customer support services

  • Email and SMS communication platforms

  • Secure document storage

  • Analytics and website performance

All third parties are contractually required to maintain confidentiality and use the information only to perform services on our behalf.

We do not sell or share SMS opt-in data or consent with third parties.

Information may be disclosed if required by law or to protect the rights, safety, or property of AAAZOM Mortgage or others.

 

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Personalize user experience

  • Store preferences

  • Improve performance and analytics

You may disable cookies through your browser settings, though some features may not function properly.

 

5. Security of Your Information

We use reasonable administrative, technical, and physical safeguards, including:

  • SSL encryption

  • Secure servers

  • Restricted access to personal data

No method of internet transmission is 100% secure. By using our website, you acknowledge this limitation.

 

6. Your Privacy Rights (CCPA / CPRA – California Residents)

California residents have the right to:

  • Request access to personal information collected

  • Request correction of inaccurate data

  • Request deletion of personal information (subject to legal exceptions)

  • Opt out of communications

We may retain information as required to:

  • Complete mortgage transactions

  • Comply with legal obligations

  • Detect fraud

  • Maintain system security

Privacy requests may be submitted using the contact information below.

 

7. Children Under 13

AAAZOM Mortgage does not knowingly collect personal information from children under 13. If you believe such information has been collected, contact us immediately.

 

8. Email and SMS Communications

If you provide consent, AAAZOM Mortgage may send one-to-one emails or SMS/text messages related to your inquiry or loan application, including appointment reminders, status updates, document requests, and customer service communications.

  • Message frequency may vary

  • Message and data rates may apply

  • Reply STOP to unsubscribe from SMS

  • Reply HELP for assistance

  • Email messages include an unsubscribe option

Consent to receive SMS messages is not a condition of any purchase or service.

 

9. Data Storage

Your information may be stored on secure third-party servers or cloud providers used for operational, compliance, and record-keeping purposes.

 

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of any changes.

 

11. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

AAAZOM Mortgage
AAAZOM LLC
265 E River Park Circle, Suite 110
Fresno, CA 93720

📞 Phone: 1-559-500-5999
📧 Email: a@aaazom.com

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AAAZOM, LLC NMLS#283530 Headquarters

265 E River Park Circle, Suite 110

Fresno CA 93720

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Email : A@AAAZOM.com

Tel: / Fax: 1-559-500-5999

Tel: / Fax:1-713-609-1111

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Resources

Pre-Approval

 

 

 

 

 

 

 

NMLS CONSUMER ACCESS​​​​

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TEXAS CONSUMERS ONLY:
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705.
COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.
A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT-OF-POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS.
A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM.
FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.

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